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Frequently asked questions

How do I request a reservation?

Fill in the booking request form or contact us by WhatsApp or email. Our team will review your request and reply with the available options.

How is availability confirmed?

Our team checks availability for each request. Your booking is only confirmed once we confirm it directly with you.

Which services are offered?

Private excursions, group excursions, transfers, custom packages and accommodation.

Which destinations are covered?

We serve Rio de Janeiro and nearby destinations. Tell us where you would like to go in your request.

What are the business hours?

Monday to Friday, 08:00–18:00; Saturday, 08:00–14:00; Sunday closed (Rio de Janeiro time)